Free BookBroken Promises An Unconventional View of What Went Wrong at IBM

Download Broken Promises An Unconventional View of What Went Wrong at IBM

Download Broken Promises An Unconventional View of What Went Wrong at IBM

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Book Details :
Published on: 1996-06-01
Released on:
Original language: English

Mills and Friesen examine what caused IBM to experience major financial losses and the need to reduce its staff by half. Virtually overnight, IBM went from being one of the most respected firms in the world to one widely condemned. This book describes how the company's violation of two well-established contracts led to its most serious problems. The first was its long-standing relationship with customers, where the implicit agreement was IBM's guarantee of high-quality technology and close-service support. The second was between IBM and its employees, with the implicit commitment to employee security. When IBM abrogated both contracts in the 1980s, its business began to fall apart. Quinn and Friesen describe IBM's experience in terms of broader historical and contextual patterns, and they look at the strategic tasks that IBM now confronts during its comeback. "Mills and Friesen argue their case cogently and clearly."-Washington Post Book World "Chock-full of penetrating analysis."-National Productivity Review "This insightful book is highly recommended for business executives."--Choice Chapter 1 ... work with an Apple or IBM notebook ... Zambrano went back to the United States. ... From a geographic point of view the world automotive industry ... Watch - CBC Player Hip Check: Calgary Flames stop Crosby just short of 1000 career points Sports History of IBM - Wikipedia International Business Machines or IBM nicknamed "Big Blue" is a multinational computer technology and IT consulting corporation headquartered in Armonk New York ... Business News Personal Finance and Money News - ABC News Find the latest business news on Wall Street jobs and the economy the housing market personal finance and money investments and much more on ABC News Archives - Philly.com Archives and past articles from the Philadelphia Inquirer Philadelphia Daily News and Philly.com. Gates of Vienna After being taken down twice by Blogger within a single week we got the message: Its Time To Go. Gates of Vienna has moved to a new address: InformationWeek News Connects The Business Technology ... InformationWeek.com: News analysis and research for business technology professionals plus peer-to-peer knowledge sharing. Engage with our community. Past Events Computer History Museum Computers help us design safer cars diagnose disease and battle Orcs. They manage our business by day and entertain us at night. Smartphones can hail a cab send a ... Science and technology news New Scientist Breaking science and technology news from around the world. Exclusive stories and expert analysis on space technology health physics life and Earth Investopedia - Sharper Insight. Smarter Investing. Investopedia is the world's leading source of financial content on the web ranging from market news to retirement strategies investing education to insights from ...
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